805 Totes ("805 Totes," "we," "us," or "our") is a moving-tote rental service based in Ventura County, California. This Privacy Policy explains what information we collect when you reserve totes with us, how we use it, and the choices you have. By using our website or reserving totes, you agree to this policy.

Information we collect

We collect only the information you provide through our reservation form and any follow-up communication. This includes:

Your name
Email address
Phone number
Move details you share with us, such as delivery address or ZIP code, move date, package size, and any notes about your rental

We do not knowingly collect information from anyone under 16. We do not sell or share your personal information for cross-context behavioral advertising.

How we use your information

We use the information you provide only to:

Contact you about your reservation and rental
Schedule delivery and pickup of your totes and dolly
Answer questions you send us and provide customer support
Send you order confirmations and service updates related to your rental
Comply with legal obligations and enforce our terms

We do not use your information for unrelated marketing, and we do not sell it.

How we share information

We do not sell your personal information. We share it only with trusted service providers who help us operate the business — for example, form/email hosting, scheduling, and payment processing — and only to the extent they need it to provide those services on our behalf. We may also disclose information if required by law or to protect our rights, safety, or property.

How long we keep it

We keep reservation information for as long as reasonably needed to service your rental, respond to follow-up questions, and meet our tax, accounting, and legal obligations. When it is no longer needed, we delete or anonymize it.

How we protect your information

We use reasonable administrative, technical, and physical safeguards designed to protect the information you share with us. No method of transmission or storage is 100% secure, but we work to limit access to your data to people who need it to serve you.

Your California privacy rights

Under the California Consumer Privacy Act (CCPA/CPRA), California residents have the right to:

Know what personal information we collect and how we use it
Request a copy of the personal information we have about you
Request that we delete personal information we collected from you
Request that we correct inaccurate personal information
Opt out of the "sale" or "sharing" of personal information — we do not sell or share your information for cross-context behavioral advertising
Not receive discriminatory treatment for exercising these rights

To exercise any of these rights, email us at hello@805totes.com. We may need to verify your identity before responding. You may also designate an authorized agent to make a request on your behalf.

SMS Communications

By opting in via our reservation form, you agree to receive text messages from 805 Totes regarding your reservation, delivery, and pickup. Message frequency varies. Message & data rates may apply. Reply STOP to opt out, HELP for help. No mobile opt-in data or consent will be shared with or sold to third parties or affiliates for marketing or promotional purposes.

Cookies and analytics

Our website may use a small number of cookies or similar technologies to keep the site working and to understand basic, aggregated usage. We do not use this data to build advertising profiles about you.

Third-party links

Our site may link to third-party websites. We are not responsible for their privacy practices. Please review their policies before providing personal information.

Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date above. Material changes will be highlighted on this page.

Contact us

Questions about this policy or your information? Contact us at:

805 Totes
Ventura County, California
Email: hello@805totes.com